Rental Deposit Custody, Simplified
Neutral custody for security deposits that preserves depositor ownership while removing custodial administration from your agency.
Neutral Custody
Funds held securely with depositor ownership preserved throughout the lease term.
Authorised Holds
Request time-limited holds over deposits for sanctioned control during leases.
Interest Attribution
All interest earned is calculated and attributed to depositor balances automatically.
How It Works
A streamlined process that maintains compliance while simplifying deposit management for everyone involved.
STEP 01
Deposit Created
A tenant places their security deposit with us. We keep the money safe and neutral—it still belongs to the tenant, not the agency. You get a proof of deposit document confirming everything is set up correctly.
Built for Transparency
Every feature designed to simplify custody while maintaining complete compliance with South African rental law.
Neutral Custody
Security deposits held in neutral custody, preserving depositor ownership while providing agencies with authorized access when needed.
Interest Attribution
All interest earned on custodial funds is calculated and attributed to each depositor's balance, as per our banking partner's offering.
Proof of Deposit
Instant proof of deposit issued once the platform successfully creates a hold, providing documentation for all parties.
Transaction Records
All money movements within custody are recorded clearly and continuously, ensuring complete transparency and audit trails.
Automated Notifications
Stay informed with automatic updates on hold requests, approvals, payments processed, and hold expirations.
Multi-Party Visibility
Depositors, agencies, and landlords can access relevant information about deposit status and transaction history.
Compliance Built In
South African rental law is complex. Credence handles the regulatory requirements so you can focus on your business with confidence.
Post-Lease Period Management
The statutory post-lease period allows agencies to assess the property for any damages or unpaid amounts. Credence automatically tracks these periods and ensures funds are only released when appropriate.
Rental Housing Act Compliant
Fully aligned with the Rental Housing Act and related legislation governing security deposits in South Africa.
Statutory Periods Observed
Automatic enforcement of 7, 14, or 21 day post-lease periods as required, ensuring agencies have adequate time to assess damages.
Documentation Preserved
Complete audit trail of all transactions, hold requests, and communications maintained for regulatory compliance.
Banking Partner Regulated
Funds held with our regulated banking partner, ensuring deposits are protected under banking legislation.
Transparent & Non-Disruptive
Credence integrates seamlessly into your existing workflows. Your lease management processes don't change—custody and compliance are handled transparently in the background while you continue operating as usual.
Simple, transparent pricing
Start free with core deposit custody. Upgrade to Professional for advanced compliance and auditing when you're ready.
Freemium
Everything you need to manage security deposits compliantly.
- ✓ Unlimited deposits in custody
- ✓ Authorized holds (time & amount limited)
- ✓ Interest attribution to tenants
- ✓ Proof of deposit documents
- ✓ Complete transaction records
- ✓ Full Rental Housing Act compliance
Professional
Advanced compliance and audit capabilities for larger agencies.
- ✓ All Freemium features
- ✓ Advanced audit trails & reports
- ✓ Regulatory audit-ready documentation
- ✓ Automated compliance alerts
- ✓ API access & bulk operations
- ✓ Priority support
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View Full Pricing & FeaturesReady to Simplify Deposit Custody?
Join South African agencies already using Credence to manage rental deposits with confidence and compliance.
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